is get your guide legit?

Is Get Your Guide Legit for Tours and Experiences?

17th January | Sarah

If you’re searching for the best way to book tours, activities, or excursions, GetYourGuide is a platform you’ve likely come across. As frequent users and affiliates of GetYourGuide, we highly recommend it for its reliability, convenience, and wide range of experiences. 

Here's everything you need to know based on our personal experience.

Just a quick note before we begin- some posts on this blog contain affiliate links. This means we may earn a small commission if you make a purchase through these links, at no extra cost to you. We only recommend products we genuinely love or believe will be helpful in your trip planning journey. Thanks for supporting our work and happy planning!

Is GetYourGuide Safe and Secure?

Yes, GetYourGuide is a completely safe and secure platform. They use reliable payment systems to protect your financial information and have a reputation for working with trusted local operators.

What sets GetYourGuide apart is its commitment to flexibility and customer support. You can count on 24/7 multilingual assistance and flexible policies, including free cancellation on many activities up to 24 hours before your booking. This ensures that your travel plans remain stress-free.

Is GetYourGuide Any Good?

Without a doubt, GetYourGuide is one of the best platforms for booking tours and activities. With access to over 140,000 experiences in 10,000 cities worldwide, there’s something for every type of traveller.

From skip-the-line tickets for popular attractions to unique, local-led experiences, GetYourGuide offers a range of activities to suit all interests. Last year, we booked several tours through GetYourGuide and were consistently impressed with the quality, clear itineraries, and helpful customer reviews.

Another perk? Most bookings allow you to reserve now and pay later. For example, you can book an activity and only pay two days before the experience. However, a few exceptions like Disneyland Paris tickets require payment in full at the time of booking.

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What Does GetYourGuide Do?

GetYourGuide is an online platform that connects travellers with trusted tour operators and local experiences around the globe. Some of the activities available include:

  • Sightseeing and walking tours
  • Skip-the-line tickets to attractions
  • Day trips to nearby landmarks
  • Food and drink experiences
  • Family-friendly and adventure activities

 

The platform allows you to explore, compare, and book experiences that match your travel style. Whether you're planning a city break, a family holiday, or a cultural escape, GetYourGuide simplifies the process by giving you all the information you need in one place.

Last year we tried quad biking in Marrakech, a walking food tour in Manchester, The Crystal Maze Experience and Alcotraz immersive cocktail experience and got our Disneyland Paris tickets via the app- all very well organised, easy to access the details and worth the money. 

This year we've already booked a segway tour and a river cruise in Budapest and the Sky Lagoon in Iceland plus airport bus transfers to Rekyjavik, and I'm sure they'll be plenty more!

Do You Have to Pay Upfront with GetYourGuide?

Most activities on GetYourGuide allow you to book now and pay later, meaning you don’t have to pay until closer to your travel date. This flexibility is perfect for travellers who like to plan ahead but don’t want to commit financially right away.

That said, there are a few exceptions. For instance, some high-demand tickets such as Disneyland Paris or Eiffel Tower tickets require full payment at the time of booking. This is standard for certain attractions, but the platform makes this clear during the checkout process.

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Is It Easy to Cancel on GetYourGuide?

Yes, cancelling a booking on GetYourGuide is incredibly simple. Many activities offer free cancellation up to 24 hours in advance, so you can make changes to your plans without losing money.

To cancel, log into your account, find your booking, and click cancel. Refunds are processed quickly, which is one of the reasons we trust GetYourGuide for our own travel plans.

We've had to cancel a few times in 2024 due to rail strikes in Italy and then snow changing our travel plans for Barcelona, and its literally took seconds to cancel the activities on the app- no need to speak to anyone or even provide a reason. I've also had the money back in my account too within 48-72 hours. 

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Final Thoughts

GetYourGuide is a legitimate, reliable, and user-friendly platform that makes travel planning easy and stress-free. With its flexible payment options, 140,000+ experiences in 10,000 cities, and 24/7 customer support, it’s an excellent choice for travellers worldwide.

Whether you’re looking to book a day trip, a family activity, or tickets to a popular attraction, GetYourGuide offers convenience, variety, and great value.

Ready to explore? Book with GetYourGuide here

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